Payment Policy
Payment Policy
Last updated: Today
1. Accepted Payment Methods
- Visa
- Mastercard
- American Express
- Discover
- Google Pay
- Apple Pay
All payments are processed by encrypted, trusted third-party providers. We don't store payment information on our servers.
2. Currency and Billing
Orders are charged in USD at checkout. You may see a temporary authorization hold before the charge settles — this is normal and disappears if the order doesn't complete.
3. Security and Fraud Protection
We use industry-standard HTTPS/SSL encryption to protect payment data in transit, processed through certified payment processors.
4. Order Confirmation
You'll receive a confirmation email with your order details, billing/shipping address, and payment method after a successful charge. Please review it and contact us immediately about any errors.
5. Cancellations and Changes
Contact us as soon as possible at info@vivedermplus.com to cancel or modify an order. Once shipped, cancellation isn't possible — please follow our Refund Policy instead.
6. Failed Payments
Payments may fail due to incorrect details, insufficient funds, or a bank decline. You'll be notified at checkout if this happens — please check your details or try another payment method.
7. Disputes and Chargebacks
Contact us first if you believe a charge is incorrect, so we can resolve it directly. Filing a chargeback without contacting us first may delay resolution. We comply with all chargeback investigations and provide documentation as required.
8. Contact
Email: info@vivedermplus.com Phone: +1 (660) 833-4891 Address: [Vivederm+ legal entity name], 1021 E Lincolnway #7057, Cheyenne, WY 82001, United States
Last updated: Today
1. Accepted Payment Methods
- Visa
- Mastercard
- American Express
- Discover
- Google Pay
- Apple Pay
All payments are processed by encrypted, trusted third-party providers. We don't store payment information on our servers.
2. Currency and Billing
Orders are charged in USD at checkout. You may see a temporary authorization hold before the charge settles — this is normal and disappears if the order doesn't complete.
3. Security and Fraud Protection
We use industry-standard HTTPS/SSL encryption to protect payment data in transit, processed through certified payment processors.
4. Order Confirmation
You'll receive a confirmation email with your order details, billing/shipping address, and payment method after a successful charge. Please review it and contact us immediately about any errors.
5. Cancellations and Changes
Contact us as soon as possible at info@vivedermplus.com to cancel or modify an order. Once shipped, cancellation isn't possible — please follow our Refund Policy instead.
6. Failed Payments
Payments may fail due to incorrect details, insufficient funds, or a bank decline. You'll be notified at checkout if this happens — please check your details or try another payment method.
7. Disputes and Chargebacks
Contact us first if you believe a charge is incorrect, so we can resolve it directly. Filing a chargeback without contacting us first may delay resolution. We comply with all chargeback investigations and provide documentation as required.
8. Contact
Email: info@vivedermplus.com
Phone: +1 (660) 833-4891
Address: [Vivederm+ legal entity name], 1021 E Lincolnway #7057, Cheyenne, WY 82001, United States